Rewarding the Law of Unintended Consequences

One of the things I enjoy about my work is watching the Law of Unintended Consequences in action.   I came across a study by the Harvard Business School that looked at employee recognition programs.  In this study, a company was trying to reduce absenteeism (unexcused tardiness or missed days).  The company implemented a drawing… Continue reading Rewarding the Law of Unintended Consequences